Asolvi

Challenges they faced

Before Hellonext we had multiple methods for collecting and storing feedback across our different products. As a rapidly growing, multi-product, B2B company we could see we needed a better, more user-centric, approach to how we captured customer feedback and ideas. We looked for a solution to help us standardise our processes but retain the flexibility to manage multiple products independently.

How Hellonext helped

Hellonext allows our team of product managers to capture and manage feedback across multiple products from a common, easy to use tool. We have multiple product boards, each dedicated to a unique product. We have also built "in-app feedback" features in our products to enable our end-users to submit ideas to us directly via Hellonext's API.

We use Hellonext purely for our product discovery process and this is helping us evolve how we manage our products. It helps our stakeholders to better understand the difference between an idea, that is still undergoing discovery, compared to a fully validated solution on our roadmap.

Chris Heap

Product Manager, Asolvi